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    5 1 5 Fabulous help, needed to complete compliance, thank you. 1
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    Fabulous help, needed to complete compliance, thank you....

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    5 1 5 Very professional and calming voice to my concerns. I was misinformed by a competitor but Kat had clarified my misunderstanding. I think everything will be alright now. Thank you. 1
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    Very professional and calming voice to my concerns. I was misinformed by a competitor but Kat had clarified my misunderstanding. I think everything ...

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    5 1 5 Kat was very helpful and patient. I continue to be impressed by SBGA and their level of service. 1
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    Kat was very helpful and patient. I continue to be impressed by SBGA and their level of service....

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    5 1 5 Y'all have been very responsive when we've needed to contact you. Seamless transition when we first started used your services. 1
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    Y'all have been very responsive when we've needed to contact you. Seamless transition when we first started used your services....

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    5 1 5 great customer service 1
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    great customer service...

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    5 1 5 My question was answered quickly and effeciently. 1
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    My question was answered quickly and effeciently....

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    3 1 5 Everyone was polite and did their job No one suggested a soft reset which fix the problem That includes advanced tech basically told me my terminal was no good anymore 1
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    Everyone was polite and did their job No one suggested a soft reset which fix the problem That includes advanced tech basically told me my terminal w...

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    1 1 5 I had a very hard time making a simple change to my account and it took several phone calls and emails to get a simple issue resolved. My customer service was awful. 1
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    I had a very hard time making a simple change to my account and it took several phone calls and emails to get a simple issue resolved. My customer ser...

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    5 1 5 Very pleasant to deal with. Fast and easy fix. 1
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    Very pleasant to deal with. Fast and easy fix....

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    5 1 5 When I called I wasn't hopeful that I would be able to much help from customer service. But boy was I wrong!! The customer service rep that I spoke to, Kat L., was very courteous, friendly and very helpful!! She understood exactly what my problem was and made suggestions to reconcile the issue, sent the partially filled out form I needed to finish and how to finish form, and told me what else she needed me to send back to her. Overall it was the best experience I have had on the phone with a customer service rep. Thank you Kat L. 1
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    When I called I wasn't hopeful that I would be able to much help from customer service. But boy was I wrong!! The customer service rep that I spoke ...

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