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    4 1 5 My problem was not solved but representatives tried several times and were polite and helpful all the way through. 1
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    My problem was not solved but representatives tried several times and were polite and helpful all the way through....

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    4 1 5 Mark did a good job, so far, trying to help me get the information I was looking for. 1
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    Mark did a good job, so far, trying to help me get the information I was looking for....

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    5 1 5 Great customer service. 1
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    Great customer service....

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    4 1 5 I was treated well in our dealings. 1
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    I was treated well in our dealings....

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    5 1 5 Very Happy 1
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    Very Happy...

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    5 1 5 I am giving 5 stars to customer service agent Kat L. because when I spoke with her, I had already been on the phone for 20 minutes trying to connect with someone for technical help. My first phone call, I was transferred and obviously transferred to the wrong number because they were not able to pull up our account at all. I ended up hanging up and calling again. I asked Kat to help me and I explained what happened. She ended up waiting a while to get in touch with someone so she called me back after she did and said they reset my login. all was good. I applaud Kat for seeing the issue through and not transferring me on. 1
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    I am giving 5 stars to customer service agent Kat L. because when I spoke with her, I had already been on the phone for 20 minutes trying to connect w...

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    5 1 5 Awesome customer service, Always polite and very helpful. 1
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    Awesome customer service, Always polite and very helpful....

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    5 1 5 Great Job! 1
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    Great Job!...

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    3 1 5 Much better than before. Was asked questions on bank account and Fed ID number that I have never been asked before so I had to go hunting for the info. 1
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    Much better than before. Was asked questions on bank account and Fed ID number that I have never been asked before so I had to go hunting for the info...

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    5 1 5 Dear SBGA The gent Marc M, was beyond wonderful. Everything I needed was addressed and he followed up with a call to ensure everything was perfect. he was a delight. Cheers & thank you 1
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    Dear SBGA The gent Marc M, was beyond wonderful. Everything I needed was addressed and he followed up with a call to ensure everything was perfect. he...

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