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    5 1 5 I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to be what was holding up the process. Once I contacted them, everything seemed to work as it should. Marc provided excellent customer service and monitored the progress through the various steps to get this working. He communicated many times to follow up. 1
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    I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to...

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    3 1 5 Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a refund of $2.70 to a customer. Our previous company simply gave us the cc number and we took care of the problem promptly and responsibly. 1
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    Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a ref...

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    5 1 5 Your employees are so helpful, polite and wonderful. 1
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    Your employees are so helpful, polite and wonderful....

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    5 1 5 Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki 1
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    Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki...

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    5 1 5 We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great! 1
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    We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great!...

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    5 1 5 Both customer service rep's that I worked with were very cheerful, friendly and very helpful. Helped resolve my issues immediately. 1
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    Both customer service rep's that I worked with were very cheerful, friendly and very helpful. Helped resolve my issues immediately....

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    4 1 5 CUSTOMER SERVICE HELPED ME WITH MY INITIAL PROBLEM. I FOWLED UP THE NEXT BUSINESS DAY WITH YET ANOTHER PROBLEM, SHE GOT BACK TO ME WITH A QUICK RESPONSE, NOW WAITING ON THE BANK WITH MORE INFO. 1
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    CUSTOMER SERVICE HELPED ME WITH MY INITIAL PROBLEM. I FOWLED UP THE NEXT BUSINESS DAY WITH YET ANOTHER PROBLEM, SHE GOT BACK TO ME WITH A QUICK RESPON...

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    3 1 5 The customer service on the phone provided by Marc M was excellent! I appreciate that guy! Thank you! 1
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    The customer service on the phone provided by Marc M was excellent! I appreciate that guy! Thank you!...

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    5 1 5 Daisy in customer service was so helpful and very patient with my questions and emails. 1
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    Daisy in customer service was so helpful and very patient with my questions and emails....

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    5 1 5 Agent was able to answer all my questions 1
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    Agent was able to answer all my questions...

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