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    5 1 5 Once I got to the correct department Daisy was very helpful, thank you 1
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    Once I got to the correct department Daisy was very helpful, thank you...

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    5 1 5 THANK YOU TO VALERIE SHE ANSWER ALL MY CONCERNS. 1
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    THANK YOU TO VALERIE SHE ANSWER ALL MY CONCERNS....

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    2 1 5 We are seeking explanation and refund of charges related to a wireless app we didn't sign up for. Our first call (last week) we were told we would see a refund within 48 hours. This call, after being transferred 3 times, we were put on hold so the agent could check on why we still haven't seen our refund. But instead of being placed on hold, we were hung up on. Really frustrated and still no answers. 1
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    We are seeking explanation and refund of charges related to a wireless app we didn't sign up for. Our first call (last week) we were told we would see...

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    5 1 5 Daisy assisted me in a professional and timely manner. 1
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    Daisy assisted me in a professional and timely manner....

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    5 1 5 Agent was very helpful with our concerns. 1
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    Agent was very helpful with our concerns....

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    5 1 5 Agent was very helpful with our concerns. 1
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    Agent was very helpful with our concerns....

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    5 1 5 Great customer service 1
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    Great customer service...

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    5 1 5 SHAWNY HAS TAKEN CARE OF OUR CREDIT CARD ISSUES TWICE NOW. AND HAS TREATED ME W/ FRIENDLINESS AND RESPECT. AND I APPRECIATE HER ATTENTION TO MY ISSUES. 1
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    SHAWNY HAS TAKEN CARE OF OUR CREDIT CARD ISSUES TWICE NOW. AND HAS TREATED ME W/ FRIENDLINESS AND RESPECT. AND I APPRECIATE HER ATTENTION TO MY ISSUES...

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    5 1 5 Customer Service Specialist Shawny M. was very polite, professional, efficient and extremely courteous. She assisted me and corrected the errors with our account and stayed on the phone with me to make sure everything was corrected and working properly before disconnecting. 1
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    Customer Service Specialist Shawny M. was very polite, professional, efficient and extremely courteous. She assisted me and corrected the errors with...

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    5 1 5 Daisy was very professional 1
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    Daisy was very professional...

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