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    4 1 5 All questions were answered professionally and thoroughly. 1
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    All questions were answered professionally and thoroughly....

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    5 1 5 My concern was addressed quickly and all is great! Very happy with the service from SBGA. 1
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    My concern was addressed quickly and all is great! Very happy with the service from SBGA....

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    5 1 5 Kat was most helpful. Very knowledgeable and helpful. 1
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    Kat was most helpful. Very knowledgeable and helpful....

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    5 1 5 We had a difficult situation. The people responsible for processing merchant cards resigned. I am a consultant and while I've hired a new Office Manager, we really didn't know what the process was. We called Andrew V. and literally in a matter of minutes, we were on the right track to adding our new office manager and removing the resigner's. Andrew was very customer service oriented and gave us a level of comfort. I wish all of our vendors has the professionalism and customer-service that Andrew provided. Well done. SBGA. Ken (Last name removed to protect privacy) 1
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    We had a difficult situation. The people responsible for processing merchant cards resigned. I am a consultant and while I've hired a new Office Man...

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    3 1 5 Shawny provided excellent customer service, she was professional and courteous. Unfortunately my issue was not resolved after spending over 1:30 hours on the phone and I have to rely on Clover to try and see what is going on. Not being able to batch out transactions while they try (I was given a 24-48hrs timeframe) is not an acceptable for our business. 1
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    Shawny provided excellent customer service, she was professional and courteous. Unfortunately my issue was not resolved after spending over 1:30 hou...

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    5 1 5 Andrew was very nice and helpful. We found the info i was looking for with a little investigating. 1
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    Andrew was very nice and helpful. We found the info i was looking for with a little investigating....

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    5 1 5 Joanna G. was extremely helpful in getting a question answered about an email from Discover that I believed to be a fishing email. She researched the information for me and I received a call back in a very short period of time letting me know to disregard the email request. Thank you Joanna! I appreciated your help and promptness! 1
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    Joanna G. was extremely helpful in getting a question answered about an email from Discover that I believed to be a fishing email. She researched the ...

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    4 1 5 Shawny was the most helpful after 2 other calls. She's a keeper! 1
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    Shawny was the most helpful after 2 other calls. She's a keeper!...

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    4 1 5 The customer service rep was excellent. Polite and provided the information requested quickly and easily. The sales rep however, did not reply to my two emails and has had the same issue in the past (no replies). 1
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    The customer service rep was excellent. Polite and provided the information requested quickly and easily. The sales rep however, did not reply to m...

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    5 1 5 Shawny was completely wonderful. She was professional yet extremely personable. She handled my technical issues completely and thoroughly. I could not be happier with my experience. She is a definite keeper! 1
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    Shawny was completely wonderful. She was professional yet extremely personable. She handled my technical issues completely and thoroughly. I could not...

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