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    5 1 5 I called to discuss a payment which is showing as processed via a patients bank statement however we are not showing the payment in the credit card settlement report. The representative opened up an investigation to look into the issue. 1
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    I called to discuss a payment which is showing as processed via a patients bank statement however we are not showing the payment in the credit card se...

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    5 1 5 Marc was very helpful and got back to me even soon than I had expected. 1
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    Marc was very helpful and got back to me even soon than I had expected....

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    5 1 5 Customer service representative was personable and understanding. Was able to answer questions sufficiently and respond to my questions appropriately. 1
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    Customer service representative was personable and understanding. Was able to answer questions sufficiently and respond to my questions appropriately....

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    5 1 5 Great Help 1
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    Great Help...

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    4 1 5 He was very helpful. 1
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    He was very helpful....

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    5 1 5 I really appreciate your company working with me to work out a settlement with my account. I talked with several people who put me through to the right people who listened. We were able to settle the account in a reasonable manner and helped make a difficult situation better. 1
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    I really appreciate your company working with me to work out a settlement with my account. I talked with several people who put me through to the rig...

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    5 1 5 all good 1
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    all good...

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    5 1 5 Mark did an outstanding job helping me get through the PCI compliance form today. He was so patient with me and I was so grateful! 1
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    Mark did an outstanding job helping me get through the PCI compliance form today. He was so patient with me and I was so grateful!...

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    4 1 5 was easy to understand 1
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    was easy to understand...

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    5 1 5 Marc was great! Often when speaking to customer service representatives over the phone, it can be frustrating, Marc was patient and extremely precise...a very good experience. 1
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    Marc was great! Often when speaking to customer service representatives over the phone, it can be frustrating, Marc was patient and extremely precise...

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