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    5 1 5 Nick was very helpful and patient with me setting up our terminals. I would recommend them to others. 1
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    Nick was very helpful and patient with me setting up our terminals. I would recommend them to others....

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    4 1 5 I was initially not very impressed with the set up of our account as the person who walked me through the set up seemed not very knowledgeable and could not answer or answered with the wrong information several questions I asked. I later followed up with the sales contact (Julie) and left a message on her voice mail, which was returned by Nick who answered my questions and confirmed my concern for having a package that was not compatible with my bookkeeping system. Nick followed thru great and found another product that would meet my needs. He did that in a timely manner and Angel, who walked me thru the set up of charge anywhere was great. This program seems like it will meet my needs much better than the other one I was set up with. Thank you to Nick and Angel for their willingness to find the correct product for my needs. 1
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    I was initially not very impressed with the set up of our account as the person who walked me through the set up seemed not very knowledgeable and cou...

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    5 1 5 The installation went very smoothly. John was very professional and relaxed at the same time. We have 3 more installs to go and I am confident they will go as well as the one did today. 1
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    The installation went very smoothly. John was very professional and relaxed at the same time. We have 3 more installs to go and I am confident they ...

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    5 1 5 The install experience went well. 1
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    The install experience went well....

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    4 1 5 All the information I needed was provided. 1
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    All the information I needed was provided....

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    5 1 5 It's been a stressful time dealing with out old creditcard terminal going down & we don't deal with change very well. John was so very helpful & patient with me in getting the new machine setup & teaching me how to use it. 1
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    It's been a stressful time dealing with out old creditcard terminal going down & we don't deal with change very well. John was so very helpful & patie...

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    4 1 5 Customer Service was very helpful in assisting me in completing the PCI compliance questions. 1
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    Customer Service was very helpful in assisting me in completing the PCI compliance questions....

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    5 1 5 Kelly was great! 1
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    Kelly was great!...

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    5 1 5 Juan was awesome - very patient and kind. 1
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    Juan was awesome - very patient and kind....

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    5 1 5 Super training. I was a bit nervous about setting up such a piece of equipment and I felt completely at east and comfortable with the process because of my phone person. 1
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    Super training. I was a bit nervous about setting up such a piece of equipment and I felt completely at east and comfortable with the process because...

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