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    5 1 5 Tiffany and David were very helpful in getting me the help I needed to get my co-worker into the system to run credit card payments 1
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    Tiffany and David were very helpful in getting me the help I needed to get my co-worker into the system to run credit card payments...

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    5 1 5 Samantha was the very first person I have spoken with that seemed to understand that I am managing an establishment for someone who lives out of my jurisdiction. She was extremely helpful, and I wish her to know how very much I appreciate her efforts. 1
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    Samantha was the very first person I have spoken with that seemed to understand that I am managing an establishment for someone who lives out of my ju...

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    5 1 5 No comment 1
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    No comment...

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    5 1 5 Very helpful! 1
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    Very helpful!...

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    5 1 5 Very helpful and Kat explains everything well. I heartily recommend this company. 1
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    Very helpful and Kat explains everything well. I heartily recommend this company....

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    5 1 5 Customer service Rep, Heather, was very nice, very knowledgeable, and quick to find the solution! 1
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    Customer service Rep, Heather, was very nice, very knowledgeable, and quick to find the solution!...

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    5 1 5 did a good job with a difficult situation. 1
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    did a good job with a difficult situation....

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    4 1 5 Have always found merchant services to helpful. shortened wait times on phone helpful, but not a major issue. 1
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    Have always found merchant services to helpful. shortened wait times on phone helpful, but not a major issue....

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    3 1 5 I am very disappointed in the Payment Report that you have available for customers and even your representatives. It gives not details of what is being paid and leaves the customer to try and figure out what is what and when it was from. I do understand that American Express is separate from the rest and this isn't a problem, as I have access to their payment history online and it is truly detailed in what charges are being paid in the batch payment they ACH to our bank. Your payment report should be no different than the way the Batch History Report looks like. I actually only use the Batch History Report to be able to figure out what is being paid. I have my batch reports from my Clover and don't really need the report you have. I do need details on the payments that you put into our bank account. 1
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    I am very disappointed in the Payment Report that you have available for customers and even your representatives. It gives not details of what is bein...

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    5 1 5 One of the best companies I have ever worked with! They have outstanding customer service-which is a rarity in today's apathetic world. All of the customer service representatives attentively listened to me and showed genuine concern for my issues. Call backs were prompt. All were courteous and understanding. 1
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    One of the best companies I have ever worked with! They have outstanding customer service-which is a rarity in today's apathetic world. All of the cu...

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