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    5 1 5 I called to get complete credit card information for 2 transactions that customers were not charged correctly for items purchased. Kat took the information for the Cardholder Data Request and accurately summarized the reasons and amounts. I received the form from Kat immediately and returned the form via e-mail with the supporting documentation. I received the credit card information 10 days later and processed the corrected amounts. The process was very easy and went smoothly. Thanks for your help in these matters. 1
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    I called to get complete credit card information for 2 transactions that customers were not charged correctly for items purchased. Kat took the inform...

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    5 1 5 John has been incredibly patient and helpful ! 1
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    John has been incredibly patient and helpful !...

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    5 1 5 Excellent. Thorough and answered all of my questions. 1
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    Excellent. Thorough and answered all of my questions....

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    4 1 5 Juan was great once we connected. It was difficult because he's on the East Coast so my availability wasn't when he was available so there was a lot of missed calls and back and forth trying to schedule a time that would work for both of us. He keep calling during times we told him we were't available. 1
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    Juan was great once we connected. It was difficult because he's on the East Coast so my availability wasn't when he was available so there was a lot o...

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    5 1 5 Shawny has been great! 1
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    Shawny has been great!...

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    5 1 5 Both representatives I spoke with were incredibly friendly and helpful. 1
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    Both representatives I spoke with were incredibly friendly and helpful....

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    5 1 5 Both representatives I spoke with were incredibly friendly and helpful. 1
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    Both representatives I spoke with were incredibly friendly and helpful....

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    5 1 5 My issues was taken care of and Shawny also called back to make sure our equipment was working properly. 1
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    My issues was taken care of and Shawny also called back to make sure our equipment was working properly....

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    5 1 5 I was very pleased with Shawny's handling my questions in a very polite and professional manner. What I thought might become involved and time consuming was quickly resolved with her answers and direction. Thanks for your great customer service! 1
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    I was very pleased with Shawny's handling my questions in a very polite and professional manner. What I thought might become involved and time consumi...

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    5 1 5 Very pleasant and helpful. 1
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    Very pleasant and helpful....

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