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    5 1 5 Kat was very nice and helpful. Allie responded quickly. 1
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    Kat was very nice and helpful. Allie responded quickly....

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    5 1 5 Kat was very helpful with assisting me to be PCI compliant. 1
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    Kat was very helpful with assisting me to be PCI compliant....

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    5 1 5 Heather has continually given me very knowledgable and positive customer support. She has gone out of her way to make sure that I was aware of open batches on 2 different occasions, concerned that I may not have completely understood the process. She gave me the option to set up auto batches, and I allowed her to do so. Heather has great customer service skills and is a pleasure to do business with. Thank you Heather! 1
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    Heather has continually given me very knowledgable and positive customer support. She has gone out of her way to make sure that I was aware of open ba...

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    5 1 5 VERY EASY TO DEAL WITH 1
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    VERY EASY TO DEAL WITH...

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    3 1 5 SBGA Company was very eager to get my new credit card processor up and running, So eager I was contacted several days before the new processor arrived. Once it was here, The first thing I noticed that it wasn't loaded with the proper owner name and already had a passcode set to the other owner name. This small glitch didn't effect the operation and the merchant ID# was correct. Once SBGA was notified, they contacted me and all was sorted out rather quickly. 1
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    SBGA Company was very eager to get my new credit card processor up and running, So eager I was contacted several days before the new processor arrived...

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    5 1 5 Joanna was very professional and helpful 1
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    Joanna was very professional and helpful...

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    5 1 5 Tiffany was every helpful and went above and beyond to help me. 1
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    Tiffany was every helpful and went above and beyond to help me....

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    5 1 5 i had a great cheerful conversation with Shawny M. i called to cancel my service and she was very professional and pleasant . thank you Shawny. 1
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    i had a great cheerful conversation with Shawny M. i called to cancel my service and she was very professional and pleasant . thank you Shawny....

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    5 1 5 My customer service rep was very helpful in providing information to questions I had and was helpful in pointing me to the support team to try to get some profile information updated. 1
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    My customer service rep was very helpful in providing information to questions I had and was helpful in pointing me to the support team to try to get ...

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    1 1 5 For over a year and a half, I have contacted Merchant by phone, email and fax to get a problem corrected. Not until Tiffany, did I have someone who finally listened to me and helped me to get the problem solved. I bet I have talked to 8 to 10 different people with Merchant. I also keep my records. I can name names. But I won't. Thanks to Tiffany. You need more associates like Tiffany. Thanks for giving me a way to connect to you again to if I have another problem to arise Tiffany! 1
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    For over a year and a half, I have contacted Merchant by phone, email and fax to get a problem corrected. Not until Tiffany, did I have someone who fi...

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