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    5 1 5 Very helpful! 1
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    Very helpful!...

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    5 1 5 Everyone was very helpful 1
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    Everyone was very helpful...

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    3 1 5 Your customer service rep, Shawny (Last name removed to protect privacy) was outstanding!! No directing me to 2 or 3 other people only to not have my questions answered. She was a pleasure to deal with. 1
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    Your customer service rep, Shawny (Last name removed to protect privacy) was outstanding!! No directing me to 2 or 3 other people only...

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    5 1 5 Lewis Z. was very courteous and helpful when dealing with my issues. He explained the actions and policies very politely. I appreciated his attempts to resolve an issue that ended up being out of both of our hands. 1
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    Lewis Z. was very courteous and helpful when dealing with my issues. He explained the actions and policies very politely. I appreciated his attempt...

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    5 1 5 Good customer service 1
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    Good customer service...

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    5 1 5 Shawny was super friendly. She took time out to show me info on our account 1
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    Shawny was super friendly. She took time out to show me info on our account...

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    5 1 5 Heather from customer service was awesome! I was having a problem with figuring out some of the questions in the PCI Toolkit and she had it resolved in minutes. Great job Heather and thank you for your help! 1
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    Heather from customer service was awesome! I was having a problem with figuring out some of the questions in the PCI Toolkit and she had it resolved ...

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    5 1 5 Debbie was very helpful. I have been dealing with an issue with First Data Global Leasing for several days. I have spoke with Clover, First Data, First Data Global Leasing and Merchant Services and I was very frustrated. First Data Global Leasing had been billing my company $38.36 every month for 5 years for a lease that was terminated in December 2014. I couldn't get an answer and every time I called FDGL I couldn't get anywhere because I didn't have a merchant id. Finally, I got Debbie after calling Merchant Services 5 times in 2 weeks. Debbie realized that this was on a previous lease and conference called FDGL and we were able to find out what was going on. I am waiting on FDGL to resolve this, but I am very grateful that Debbie took the initiative to help me. I would highly recommend her to anyone - her customer service skills and knowledge are outstanding. 1
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    Debbie was very helpful. I have been dealing with an issue with First Data Global Leasing for several days. I have spoke with Clover, First Data, Fi...

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    5 1 5 I spoke with Holly and she gave me exceptional service. Holly also pointed out some apps that I didn't know existed to help me through the card processing system. She is a real asset. 1
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    I spoke with Holly and she gave me exceptional service. Holly also pointed out some apps that I didn't know existed to help me through the card proce...

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    5 1 5 Heather W. ( Customer Service Specialist ) was so kind and patience listening to my problem. She was able to help me / solve my problem. She respond quickly and email me the form i need to fill out and she updated my info so quickly. She so smart and knowledgeable. Thank you Heather and have a Blessed week ! 1
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    Heather W. ( Customer Service Specialist ) was so kind and patience listening to my problem. She was able to help me / solve my problem. She respond q...

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