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    5 1 5 SHAWNY M WAS AMAZING. SHE HAD GREAT PATIENCE AND TOOK THE TIME TO HELP ME WITH ALL MY QUESTIONS. I FELT APPRECIATED AND I DID NOT FEEL AT ALL LIKE A BURDEN WITH ALL MY QUESTIONS. I WAS GOING TO CANCEL SERVICE....BUT SHAWNY AND HER OUTSTANDING CUSTOMER SERVICE SKILL CHANGED MY MIND. SHE DESERVES AT THE VERY LEAST (IF I WERE HER MANAGER) A BONUS, MAYBE LUNCH..... I REALLY THINK ITS IMPORTANT TO MAKE SURE THAT WE TAKE CARE OF OUR EMPLOYEES WHO DO THEIR JOBS.... THEREFORE SHAWNY SHOULD RECEIVE SOMETHING FOR GOING ABOVE AND BEYOND. IF YOU NEED MORE DETAILS PLEASE FEEL FREE TO CONTACT ME. 1
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    SHAWNY M WAS AMAZING. SHE HAD GREAT PATIENCE AND TOOK THE TIME TO HELP ME WITH ALL MY QUESTIONS. I FELT APPRECIATED AND I DID NOT FEEL AT ALL LIKE A...

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    5 1 5 Spoke with Kat L and as always great service and help.. 1
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    Spoke with Kat L and as always great service and help.....

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    5 1 5 I received help with my new terminal about the closing time. The agent was very helpful. 1
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    I received help with my new terminal about the closing time. The agent was very helpful....

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    5 1 5 Even though there was a computerized verification...enter numbers, select an option type system, it quickly led to someone that was able to take care of our situation. Vallerie V. was the representative that helped us, she responded by email right away and we have been able to do our part and return it to her within minutes. We appreciate the automated system you use and the speedy, professional and complete service Vallerie provided. 1
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    Even though there was a computerized verification...enter numbers, select an option type system, it quickly led to someone that was able to take care ...

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    2 1 5 Problem stillnot fixed after spending over an hour on the phone 1
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    Problem stillnot fixed after spending over an hour on the phone...

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    5 1 5 Good 1
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    Good...

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    5 1 5 Shawny was very nice & could not have been more helpful! 1
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    Shawny was very nice & could not have been more helpful!...

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    5 1 5 Five star plus!! Do not have one complaint about service, only praise! 1
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    Five star plus!! Do not have one complaint about service, only praise!...

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    3 1 5 My issue has not been resolved. 1
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    My issue has not been resolved....

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    5 1 5 Shawny was very pleasant to speak with and very helpful today. 1
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    Shawny was very pleasant to speak with and very helpful today....

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